Terms and Conditions

By purchasing a subscription with snaplysites.com, the customer agrees to the following:

Website Attribution Agreement

Snaply reserves the right to include the text "Made by Snaply" along with a hyperlink to the Snaply website, snaply.com, positioned at the bottom of your website. This attribution is permitted in small text and may appear at the bottom of each page of the website.

Monthly Website Update Policy

Your Snaply site subscription comes with monthly website updates. Website change requests must be submitted through the appropriate channel that will be provided after your first subscription purchase. Updates typically take 48 hours to complete, but on rare occasions could take longer. The term “monthly updates” does not signify unrestricted or abusive use of this service. 

The following activities are prohibited:

  • Extensive alterations to the website's design elements.

  • Excessive content changes that disrupt our operations.

  • Requesting edits that involve content or features violating the website's terms, such as illegal or harmful content.

If, at our sole discretion, we find that a customer's use of the monthly updates service violates the terms above, we may take appropriate actions, including, but not limited to:

  • Modifying response times for specific requests.

  • Temporarily suspending or terminating the monthly edits and changes service for the customer.

  • Imposing limits or restrictions on certain types of edits or changes.

  • Or extreme cases, ending service with the customer.

Blog Add-On Policy

A blog is a collection of pages such as insights, news, events, other categories. If the customer purchases a blog subscription and has an existing set of collection pages on their site, the migration of up to 25 pages will be migrated from the existing site to the new site as part of the initial package purchase. If more than 25 pages are needed to be migrated over, Snaply Sites will charge a one-time fee based on the quantity of content.

For ongoing content, the customer will be provided with a blog guidelines and policy. Snaply Sites does not claim any ownership rights over customer-generated content.

Quality Assurance

Snaply will make diligent efforts to ensure the accuracy and proper functionality of all content. However, the ultimate responsibility for reviewing, verifying, and granting approval for all content rests with the client. The client acknowledges and agrees that they are solely responsible for thoroughly examining the final results and providing approval before the content is considered final.

Cancellation Policy

Snaply Sites  reserves the right to cancel the website design contract at any time without prior notice under the following circumstances:

  1. Non-Payment: If the client fails to make the agreed-upon payments within one week of their subscription payment date, their website will be taken offline and moved to an Inactive status. Payment must be made in full to move the site back to an active status and bring the site back online. After 3 months of inactive status, the website will be permanently deleted and all website data will no longer be accessible. 

  2. Illegal Activity: If the client engages in or is involved in any illegal activities that violate applicable laws and regulations.

  3. Hostile Environment: If the client creates or fosters a hostile working environment, including but not limited to harassment, discrimination, or any behavior that disrupts the collaborative and professional relationship.

  4. Security Concerns: If there are valid and substantiated concerns related to the security of the project, data, or other assets associated with the website design, which may compromise the integrity and safety of the service.

In the event of cancellation under any of these circumstances, the client remains responsible for any outstanding payments for services rendered up to the point of cancellation. Snaply shall not be liable for any damages resulting from such cancellation.

Customers may cancel their contract at any time. A refund will only be issued if it is requested within the first 14 days of their initial month of service. When a Customer cancels their subscription, their site will move to an inactive status. After 3 months of inactivity, the Customer’s website and all website data will be permanently deleted. See the Domain clause for information about how the domain will be handled.

To cancel your website subscription, go to https://snaplysites.com/account/login and cancel your subscription.

Customers can activate their subscription during their 3 month inactivity period by contacting Snaply Sites https://snaplysites.com/contact.

Refund Policy

Customers are eligible for a refund within the first 14 days of their initial month of service. After this initial period, refunds will not be provided. Additionally, refunds will not be granted if there is a violation of the terms of service or if the customer has engaged in any form of misuse or abuse of the services. Contact Snaply Sites to request a refund.

Subscription Price Changes

Snaply Sites reserves the right to change the monthly website subscription cost, but will only do so after giving customers 6 months notice.

Right to Refuse Service

Snaply Sites reserves the right to refuse service to any individual or entity at its sole discretion on moral or ethical grounds. The Service Provider may exercise this right under Moral or Ethical Concerns: If the potential client or existing client's requests, content, or intended use of services is deemed to be in conflict with the moral or ethical standards upheld by Snaply Sites.

In the event that Snaply Sites chooses not to work with a customer based on moral or ethical concerns, a full refund for any payments made by the customer will be provided promptly. The refund will be processed using the original payment method, and Snaply Sites shall not be liable for any further damages or compensation.

This right to refuse service on moral or ethical grounds applies to both prospective and existing clients. Snaply Sites may exercise this right in alignment with its values and principles.

Domain Ownership

Snaply Sites offers monthly domain registration and management subscription packages, which can be purchased here. If the customer or Snaply chooses to end their relationship with Snaply Sites, Snaply Sites will take the necessary steps to coordinate transferring the domain to the Customer’s own domain account. The customer is responsible for all costs associated with the transfer of domain ownership, including any fees for domain acquisition, registration, or transfer. If the Customer does not accept the domain transfer period after 3 months, Snaply Sites reserves the right to sell or release the domain.

Search Engine Optimization

Basic Search Engine Optimization (SEO) is included with each subscription to enhance the visibility and performance of the website on search engines. This includes the implementation of standard SEO practices such as meta tags, keyword optimization, and other on-page optimization techniques.

While Snaply Sites will make reasonable efforts to improve the website's search engine rankings, it is important to note that specific rankings on search engine results pages (SERPs) cannot be guaranteed. Search engine algorithms and ranking criteria are subject to frequent changes, and external factors beyond the control of the Service Provider may influence search engine performance.

Snaply Sites will strive to optimize the website for improved search engine visibility, but the ultimate determination of search engine rankings lies with the algorithms and policies of the search engines themselves.

The customer understands and accepts that while SEO efforts are integral to the website design services, Snaply Sites cannot guarantee specific rankings or placement on search engine results pages. The client is encouraged to engage in additional SEO strategies and marketing efforts to further enhance the website's visibility.

Content Policy

The Customer acknowledges and agrees that they are solely responsible for providing all content for the website, including text, images, graphics, and any other materials. The Customer warrants that they have the necessary licenses, permissions, and rights to use and distribute all content provided to Snaply Sites. Snaply Sites shall not be held liable for any legal claims, actions, or consequences arising from the use of copyrighted, unauthorized, or illegally obtained content on the website. The Customer agrees to indemnify and hold harmless Snaply Sites from any such claims, including legal fees and expenses incurred as a result of the unauthorized use of content provided by the Customer.

The website build timeline begins as soon as the customer purchases their first monthly subscription. The customer agrees to provide the necessary content for Snaply Sites to design and build the website. If the customer delays providing content, they will continue to be charged at the recurring monthly rate during the build process.

Content Removal

Should Snaply Sites become aware of any customer provided content that potentially infringes upon copyrights or violates legal licensing agreements, we retain the right to remove or disable access to such content from the customer's website.

Liability Policy

Snaply Sites shall not be held liable for any legal actions, claims, or lawsuits arising from the use, performance, or content of the website developed. The Customer agrees to indemnify and hold harmless Snaply Sites from any loss, damage, or expense, including legal fees, resulting from any claims, demands, or actions brought against the Customer or the Customer’s business. Additionally, Snaply Sites shall not be held responsible for any loss of profits or consequential damages suffered by the Client or any third party.

Website Outages

Snaply Sites will make reasonable efforts to ensure the website is available online and accessible to users. However, the Customer acknowledges that there may be rare occasions where server issues, maintenance, or other unforeseen circumstances may result in temporary downtime for the website or certain functionality on the website. Snaply Sites shall not be held responsible for any losses or damages incurred by the Customer or third parties due to such temporary unavailability of the website. The Customer understands that periodic maintenance, server upgrades, and other technical considerations may impact the website's availability, and Snaply Sites will strive to minimize any potential disruptions.

Changes to This Policy

Snaply Sites reserves the right to modify, amend, or update these terms and conditions at its sole discretion. Changes to the terms and conditions may be made for various reasons, including but not limited to legal compliance, industry standards, or enhancements to our services.

Customers and users of our website design services are encouraged to review the terms and conditions regularly on this page to stay informed about any changes. 

By continuing to use our website design services after the effective date of any modifications to these terms and conditions, customers and users acknowledge and agree to the updated terms. If any customers or user disagrees with the modified terms, their recourse is to discontinue the use of our services.

It is the responsibility of customers and users to regularly check for updates to these terms and conditions. Snaply shall not be held liable for any lack of awareness regarding changes to the terms and conditions.

This modification clause is an integral part of the website design terms and conditions and is effective January 22, 2024.

Contact Us

For any questions regarding these terms and conditions, please contact us: snaplysites.com/contact